Shipping Conditions

When can I expect my order to arrive?

All orders are processed and dispatched from our logistics center within 5 business days following order placement. Standard transit time takes between 10 and 20 business days post-dispatch, depending on carrier scheduling and destination location. Please note that shipping delays may occur due to customs inspections, clearance procedures, or unexpected transit disruptions on the part of the carrier service.

How do I track my order?

A tracking code will be provided in your dispatch confirmation email. You can monitor your shipment's status directly using that tracking code at www.17track.net.

What are the shipping charges?

We charge a fixed flat-rate shipping fee of $5.99 USD applied to all destination addresses worldwide.

Which countries do you ship to?

We provide worldwide shipping services. However, if your destination country is not supported by our international logistics partners, we will contact you promptly and make necessary modifications or cancellations to your order. To learn more about our shipping coverage, contact us at service@Adoliz.com.

How can I modify my delivery address?

Shipping address modifications are permitted only if requested on or before 11:00 PM (PDT, UTC-7) on the same day your order is submitted. Please email your change request to service@Adoliz.com.

Can I send my package to an address different from my card billing address?

Yes, you can specify a shipping destination that differs from your credit card billing address.

How are orders dispatched?

Orders are dispatched on standard business days, excluding recognized public holidays. All orders submitted over the weekend (Saturday or Sunday) will be processed and dispatched on the following Monday.